Refund policy
We want you to love everything you receive from us, but we understand it's all in the fit.Â
Return requests for online orders must be submitted within 7 days of delivery to be eligible for a full refund. After 7 days, approved returns requested within 30 days of delivery are eligible for store credit.
Once your return request has been approved, we will provide a prepaid return shipping label. The cost of the return shipping label will be deducted from your refund or store credit.
Returned items must be unworn, unused, and have all original tags attached. We reserve the right to refuse any return that does not meet these requirements.
Returned items must be unworn, unused, and have all original tags attached. We reserve the right to refuse any return that does not meet these requirements.
We reserve the right to refuse a return if these conditions are unmet.Â
All Embroidery, Custom items, and sale items are FINAL SALE. Final sale items are not eligible for return or store credit.Â
We thoroughly inspect all items when we receive them, but if you believe you've received a damaged or defective item, please do not hesitate to contact us via email at hello@bluebirdcrozet.com so we can take care of it. We will work with you to make it right!Â
Email us at hello@bluebirdcrozet.com to initate the return process OR for any questions or concerns about your purchase!
Return Address:
Attention: Bluebird & Co.Â
5792 Three Notched Road
Crozet, VA 22932